Accessibility is a core requirement, not an add-on.
The brand guide treats it that way. The platform reflects it. This page states it. WCAG 2.1 AA is the floor — not the ceiling.
WCAG 2.1 AA · MINIMUMSpecifically, we commit to.
Nine specifics. Each one applies to every screen of the platform and every page of this site.
Colour-independent meaning
Every traffic light is paired with a label, an icon, and a position. Meaning is never carried by colour alone.
Contrast
All text meets WCAG 2.1 AA contrast ratios — 4.5:1 for normal text, 3:1 for large text and UI components.
Focus indicators
Every interactive element has a visible focus state. The pattern is consistent across the platform.
Keyboard navigation
Every interaction is available without a mouse. Tab order is logical. Skip links are present where needed.
Screen reader support
Interactive components have ARIA labels. Live regions announce dynamic feedback. Tested with VoiceOver and NVDA.
Reduced motion
We honour the prefers-reduced-motion setting. Animations are disabled when set.
Captions and transcripts
Every audio interaction — including learner-to-persona voice scenarios — ships with captions and a transcript.
Touch targets
A 44-by-44-pixel minimum for all tappable elements on mobile.
Multilingual readiness
Font stack includes Noto Sans for multilingual coverage — particularly for AMEP and settlement audiences.
How we keep the floor in place.
Testing is structural, not occasional. The cadence is documented internally and audit results will be summarised on the research and evidence page once the cadence is established.
- Automated testing: axe-core or Lighthouse on every deploy.
- Manual testing: keyboard-only navigation on a defined cadence.
- Screen reader testing: VoiceOver and NVDA before major releases.
- Colour-vision simulation: deuteranopia, protanopia, tritanopia.
- External audit cadence: [to be confirmed — recommend at least annually].
If something doesn't work for you, please tell us.
We'll acknowledge within [SLA — to be confirmed; recommended 2 business days] and work with you on a fix. If the fix takes longer than the acknowledgement, we'll keep you informed.
[email protected]